Boston FAQ

Q: What is your dress code?

A: We love that you are coming to celebrate with us at Maple & Ash! There is no better place to enjoy great friends, great food, and lots of fun. To maintain this special experience, we ask that you (and all your guests) dress for the occasion.

To maintain the elevated environment of Maple & Ash, all guests should dress to impress: elegant and chic. This means no athletic wear or excessive displays of skin and overly sheer clothing.

Q: Do you have physical gift cards for purchase?

A: Gift cards can be purchased in person at the restaurant, or e-gift cards can be purchased on our website. Physical gift cards can be shipped at the purchaser’s expense via a traceable delivery service that will provide a shipping label and packaging upon pickup. Purchaser waives all liability from the restaurant once the gift card has been picked up.

Q: How can I get a personalized menu? How much are they?

A: They are complementary, and we can just make a note on your reservation.

Q: What is the I DON’T GIVE A F*@K MENU?

A: Our IDGAF tasting menu is a chef’s selected dinner of our most popular and favorite dishes that guarantee an incredible experience. Drinks are not included. IDGAF wine pairings can be added for $160pp. Just like the chef’s tasting menu, with IDGAF wine pairings you get to sit back and let the sommeliers take you on a wine journey. The pairings can change based on the chef’s food choices, but you can expect to see a mix of whites and reds from all over the world.

Q: I have an issue with an online gift card, what do I do?

A: Please contact us directly at [email protected] or you can call or text us at  (312) 944-8888.

Q: Is there a kid-friendly menu available?

A: We do not have a specific kid menu, but some of our menu options are great for kids. Mac & cheese, whipped & buttered potatoes, bubbling potato gratin and roasted chicken.

Q: Do you have a corkage fee?

A: To preserve the integrity of our wine program, outside wine is not permitted. Our extensive wine list has been thoughtfully curated, and our sommeliers are delighted to help you select the perfect bottle to complement your dining experience.

Q: Can we bring in our own dessert/cake?

A: Guests are welcome to bring a celebratory dessert from an outside bakery. A dessert service fee of $10 per person will apply. Please note that sparklers are not permitted.

Q: Can we bring our own decorations?

A: To maintain the ambiance of the dining room, the following décor items are not permitted: balloons, glitter, confetti, or sparklers. Floral arrangements are welcome.

Q: What is your cancellation policy?

A: Cancellations made within 24 hours of the reservation will incur a $25 per person late cancellation fee.

Q: Do you have gluten free options?

A: We do have gluten free options which include our meat, seafood and vegetable options. We are unable to offer any pasta or bread as gluten free.

Q: Can I take photos at the restaurant?

A: For the comfort of our guests and to maintain the ambiance of the restaurant, we kindly request that flash photography and tripods are not used. You’re welcome to capture your experience, but please, no flash and no tripods.

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